Find answers to the most common questions about Veliva™ products and services.
Yes. It uses EMS (Electrical Muscle Stimulation) and constant heat therapy to stimulate muscles, improve blood circulation, and support visible waist sculpting. Users typically see results after 2–3 weeks of regular use.
EMS technology has been used by physical therapists and athletes for decades to strengthen muscles and improve recovery. Our CoreSculpt Belt brings this professional technology into your home in a safe, effective package designed specifically for waist sculpting.
It's optional but recommended. The Sculpt+ Firming Gel enhances the belt's performance and boosts skin elasticity.
The gel contains active ingredients that help improve conductivity for the EMS technology while also providing skincare benefits such as improved elasticity and hydration. When used together with the CoreSculpt Belt, the combination provides optimal results.
It helps track your waist, hips, and other measurements to stay motivated as you transform.
The FitTrack Measuring Tape is designed to be easy to use, even on your own. It features a retractable design and clear measurements in both inches and centimeters. We recommend taking measurements weekly to track your progress over time.
The CoreSculpt EMS Belt uses a combination of two key technologies:
These technologies work in synergy to provide effective body sculpting results from the comfort of your home.
The Veliva™ CoreSculpt EMS Belt distinguishes itself with several key features:
Our belt was developed through extensive research and testing to ensure it delivers superior results compared to generic alternatives.
Absolutely. The belt is designed to be worn while relaxing, watching TV, or even working from home.
The slim profile and adjustable design make it comfortable to wear under loose clothing. Many of our customers use the CoreSculpt Belt during their work-from-home hours or while doing light household activities.
Not at all. You can adjust the intensity to your comfort level. Most users feel a gentle pulsing and warmth.
The sensation is similar to a light tingling or pulsing feeling, combined with pleasant warmth. With 7 intensity levels, you can start at the lowest setting and gradually increase as you become more comfortable with the sensation.
We recommend 10–20 minutes per session, once or twice daily.
For optimal results, use the CoreSculpt Belt consistently as part of your daily routine. Most users report best results when using the belt for 20 minutes per session, 5-6 days per week. The device has an automatic shutoff feature after 20 minutes for safety and convenience.
Proper maintenance ensures your CoreSculpt Belt remains effective and hygienic:
With proper care, your CoreSculpt Belt should remain in excellent condition for years of use.
For best results, follow these steps:
The gel enhances the conductivity of the EMS technology while providing additional firming benefits to the skin.
To get accurate measurements:
Consistent measuring technique is important for accurate tracking of your results.
Standard shipping typically takes 7-10 business days for international orders. Orders within Thailand are usually delivered within 3-5 business days.
All orders are processed within 24-48 hours of purchase. Once shipped, you'll receive a tracking number via email so you can monitor your delivery status.
Yes, we offer worldwide shipping to most countries. Shipping is free on all orders.
Our products are shipped from our fulfillment centers in Thailand and China, allowing us to efficiently deliver to customers worldwide. Please note that import duties or taxes may apply depending on your country's regulations, and these are the responsibility of the recipient.
Once your order ships, you'll receive an email with a tracking number and link. You can use this to monitor your package's journey to you.
If you haven't received your tracking information within 2 business days of purchase, please check your spam folder first, then contact our customer service team at thaibizgo@thaibizgo.com.
In the rare event that your package is lost during shipping or arrives damaged, please contact our customer service team immediately. We'll work quickly to resolve the issue, either by sending a replacement or offering a refund.
For damaged items, please take photos of the damaged packaging and product before reaching out to us. This helps us process your claim more efficiently.
We ship to most countries worldwide; however, there are a few regions where we cannot guarantee delivery due to logistical challenges or shipping restrictions.
If you're unsure about shipping availability to your location, please contact our customer service team before placing your order, and we'll be happy to confirm whether we can ship to your country.
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund.
To initiate a return, please contact our customer service team at thaibizgo@thaibizgo.com with your order number and reason for return. We'll provide you with return instructions and a prepaid shipping label if applicable.
Please note that returned products must be in their original packaging and in unused condition to be eligible for a refund.
Yes, all Veliva™ products come with a 1-year warranty that covers manufacturing defects.
Our warranty ensures that your product will be free from defects in materials and workmanship under normal use for a period of one year from the date of purchase. If your product develops a covered defect during this period, we will repair or replace it at no charge.
The warranty does not cover damage caused by accidents, misuse, or normal wear and tear. To claim warranty service, please contact our customer service team with your order details and a description of the issue.
To initiate a warranty claim, please follow these steps:
If your claim is approved, we'll provide instructions for returning the defective product and arrange for a replacement to be sent to you.
Yes, as part of our 30-day satisfaction guarantee, you can return your product if you're not satisfied with the results.
We're confident in the effectiveness of our products when used as directed. However, we understand that individual results may vary. If you've been consistently using the product as recommended for at least 2-3 weeks and aren't seeing the expected results, you can return it within the 30-day window for a refund.
We recommend taking measurements before you begin using the product and then weekly thereafter to objectively track your progress.
We regularly offer special promotions and bundles that provide excellent value. The Complete Sculpting Set is our most popular option as it includes all three products at a significant discount.
Sign up for our newsletter on the homepage to be the first to know about upcoming sales and exclusive offers. We also occasionally provide special discounts through our social media channels.
Our friendly customer support team is here to help you with any other questions you might have.
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